Payment is made electronically by debit or credit card via virtual POS terminal. We accept payments by Visa, MasterCard and Diners Club. If you choose this payment method, you construct the reservation and manage the payment process yourself in the online reservation portal on the resort's website. Borovets. Once you have created and confirmed the reservation and proceeded to its the payment page of First Investment Bank opens. The payment screen provides full protection of the data entered by the customer. On this screen, the customer enters their card details - the names written on the card, card type, number, expiry date and CVV2/CVC2 code. For cards requiring additional 3-D authentication where you are enrolled in the Verified by VISA or MasterCard SecureCode authentication schemes, your Issuing Bank's authentication page opens where you enter your authentication password. To be able to use your debit card for online payments, you need to activate this service according to your bank's terms and conditions.
Important: At no point during the reservation creation, payment or after payment, Borosport AD does not have access to the cardholder's card details. Upon a successful transaction, a transaction receipt is displayed on the screen, which you print and must keep. At the time of online booking, said amounts will be automatically withdrawn from your card upon completion of the payment process. After successful payment of the amount of the created reservation, you will receive a confirmation, number and parameters of your guaranteed reservation.
IMPORTANT!
Please, if you have difficulties to book and pay through the online booking
Borosport AD booking portal, please contact our team on +359 889 607 000
reservations@borovets-bg.com
In case of changes, cancellations, no-shows or premature cancellations in the case of an online reservation already paid by the customer, Borosport AD will retain the respective penalty according to the terms of the price offer booked.
In cases of force major requiring cancellation or change of booking, it is necessary to provide the relevant documents and evidence. Refunds are then at the discretion of Borosport plc.
Refunds from Borosport plc will be made through transaction to the card used to make payment for the booking. Refunds will be made within 30 days from the date of cancellation.